Will Burns

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So far Will Burns has created 169 entries.

Argue the why

By |July 9th, 2014|

The television version of life would tell you that an argument/discussion is about who is right and who is wrong. You each present your side and then whatever side is the most right will “win the argument”. Obviously, this […]

Force people into a decision

By |July 2nd, 2014|

You have a discussion to have with your boss or someone else in the organisation. You think that it probably won’t get approved, but you fervently believe it’s the right thing to do. Do you:

(a)    Bring it up with your […]

A little help from my friends

By |June 25th, 2014|

Over the last 10 years I’ve lived in 4 countries and 6 cities. I’ve been lucky to have the opportunity to have these different experiences. I’ve also been lucky to meet so many great people at each of these […]

2 Emails, One Solution

By |June 18th, 2014|

“Sorry to let you know, but it turns out that there is an issue with the figures we’ve reported to the CEO. There was an error in one of the tables. I’ve already spoken to the Finance team and […]

I’ve been wrong. Many times.

By |June 12th, 2014|

I’ve been wrong.

Many times.

Many, many times.

We all have. Despite the beliefs of some, none of us are omnipotent. We each make mistakes or pick up on things incorrectly. We need to make so many decisions all the time that […]

Resigned to freedom

By |June 4th, 2014|

I read a book a few years ago called Antifragile. It has many key lessons. One of the most resonant is about how you should always try to be in situations where the upside outweighs the downside.  It is […]

Stop designing for other designers

By |May 28th, 2014|

There’s a wonderful line in an episode in one of the early series of Mad Men. Don Draper is reviewing the work of Paul Kinsey. Paul Kinsey shows him copy with a clever line in it and Don chastises […]

Service Levels

By |May 14th, 2014|

Living in Chicago, there are a lot of small differences from the UK that you notice: the signs, the prominence of advertising, the dress sense. There are a lot of myths that people have about the US from television […]

I don’t care much about money

By |May 8th, 2014|

I don’t care much about money. I care a bit. I want the minimum amount I think is necessary to live the life I want to live. Which isn’t that much as I don’t like cars, rarely have expensive […]

10000 ways that won’t work

By |April 30th, 2014|

When I was figure skating, I won a lot of competitions. I still remember the first one. It was at my home ice rink and was an Open competition that invited people from around the UK. I was about […]